Tunelood Privacy Policy

Welcome to Tunelood, a service provided by Tobi-Tech Web Solution Limited and its subsidiaries, including Tunelood, Inc. (“Tunelood”, “we”, “our”, “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use soundcloud.com and m.soundcloud.com (together, the “Website”), our mobile and desktop apps (the “Apps”) and all related sites, players, widgets, tools, apps, data, software, APIs and other services provided by Tunelood (the “Services”).

This Privacy Policy explains the following, amongst other things:

Information relating to our use of cookies and similar technologies is set out in our Cookie Policy, which forms part of the Privacy Policy. When we refer to the Privacy Policy, we are referring to the Privacy Policy and Cookie Policy.

Please take some time to read this Privacy Policy, including the Cookie Policy, along with our Terms of Use, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in this Privacy Policy, it has the same meaning given to it in our Terms of Use.

Please note that this Privacy Policy only applies to the Website, the Apps and the Services (together, the “Platform”). When using the Platform, you may find links to other websites, apps and services, or tools that enable you to share information with other websites, apps and services. Tunelood is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before connecting your Tunelood® account or sharing any personal data.

If you do not agree to any of the provisions of this Privacy Policy, you should not use the Platform. If you have any questions or concerns about this Privacy Policy, you can contact us through the Help Center or at contact@tunelood.com.

Data Controllers

When this policy mentions “Tunelood,” “we,” “us,” or “our,” it refers to the Tunelood entity that is responsible for your information under this Privacy Policy (the “Data Controller”).

  • If you are located in the Nigeria, Tuneloodnc. is the Data Controller of your personal data provided to, or collected by or for, or processed in connection with, our Platform;

  • If you are located outside the Nigeria, Tobi-Tech web solution Ltd. is the Data Controller of your personal data provided to, or collected by or for, or processed in connection with, our Platform;

  • We may share your data within our corporate group of companies that are related by common ownership or control (“Tunelood Group”) and data of US users may be processed by Tunelood Ltd. on Tunelood Inc.’s behalf.

Our Privacy Principles

Tunelood is committed to putting users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.

We believe users should also have meaningful choices over the data we collect, use and share as described in this Privacy Policy, your Settings and the Help Center. We encourage you to take full advantage of these tools so you can make the best decisions about the data you share.

Information We Collect

All the personal information we collect is related to providing the Platform and its features and falls into three general categories:

  • Information you provide to us
  • Information collected automatically
  • Information we obtain from third parties

Information You Provide

We ask for and collect the below personal information when you use the Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of the contract between us and you. Without it, we may not be able to provide you with all the requested services and features of the Platform.

You don’t need to register for a Tunelood account in order to visit or use our Platform. However, certain Services require that you register for an account and, by doing so, you will need to provide us with certain information:

  • Account Information - When you register any kind of Tunelood account, you will need to provide your email address (except when you sign-up with Facebook or Google and don’t give your permission to share it with Tunelood), your age, and choose a password. In addition, if you purchase a Subscription, you will also need to provide your real name, billing address, and payment verification information.

  • Profile Information - you may choose, at your discretion, to provide additional information for your public profile on Tunelood – for example:

    • your real name
    • a user name (which may be your real name or a pseudonym)
    • the city and country in which you live
    • a profile picture, profile header image or avatar
    • information about how you categorize yourself with respect to your content (for example, whether you are a musician, a label or some other category of creator)
    • details of your other websites and social media profiles, including links to those pages
    • your gender if you wish to provide it
    • any additional information you provide as part of your public profile, such as your real name, and links to your website and other social media profiles (but not your email address), will be published on your profile page. This information will be publicly accessible and may be viewed by anyone accessing the Website, or using our API or other Services. Please bear this in mind when considering whether to provide any additional information about yourself
  • Communications - When you communicate with Tunelood by email or through the Platform, or use the Platform to communicate with other users, we collect information about your communication and any information you choose to provide.

  • Survey Information - If you participate in any survey, you may provide certain personal data as part of your response, unless you respond anonymously.

  • Information You Post - You may provide personal data when you upload Sounds to the Platform, or when you post comments, or contribute to community discussions.

Information We Collect Automatically

There is certain information that we collect automatically as the result of your use of the Platform, or through the use of cookies and other web analytics services as described in our Cookie Policy. This information generally includes:

  • Usage Information - We collect information about your interactions with the Platform, including the pages that you visit and links you click on, streaming, offline listening or downloading tracks, uploading or recording tracks, connecting your Facebook or Google+ account, sharing a sound with another user, following or unfollowing another user, joining or leaving a group, posting a comment, performing a search, the time, frequency and duration of your visits to the Platform, and whether you interact with email messages, for example, if you opened, clicked on, or forwarded the email message.

  • Log Data – We automatically collect log information when you use the Platform, even if you have not registered for an account or logged in. That information includes, among other things: details about how you’ve used the Platform (including links to third party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the Platform.

  • Cookies – We use cookies and other similar technologies, such as pixels, local storage, and mobile device identifiers and may also allow our business partners to use these tracking technologies on the Platform, or engage others to track your behavior on our behalf. For more information on our use of these technologies, see our Cookie Policy.

  • Location Data – When you use certain features of the Platform, we may collect data about your general location (e.g. IP address). We use this data to provide you with location-based services (such as advertising and personalized content). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings.

  • Device Information – We collect information from and about the devices you use, including how you interact with the Platform and information about device itself, such as the hardware model, operating system, IP addresses, cookie information, device settings, mobile device and advertising identifiers, apps installed, browser type, language, battery level and time zone. Apple’s iOS Advertising Identifier (IDFA) and Google’s Android Advertising ID are examples of device identifiers. This information allows us to recognize and associate your activity, and provide personalized content and advertising, consistently across all of your devices.

  • Software Development Kits – We may use third parties including our business partners and service providers who use mobile SDKs to collect information and information related to how mobile devices interact with the Platform. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices.

  • Tunelood Widget – Other websites may integrate Tunelood widgets; when you visit a website with a Tunelood widget embedded, we may receive certain information, including information about the website you visited. Tunelood and the widget may be able to recognize you, and in some cases the widget may be used to show personalized content. We know when you interact with a widget, and websites containing the widgets may receive this information as well.

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